Terms of Service

1. Service Description

JourneyLink eSIM Guide provides an online information and advisory service dedicated to assisting users in understanding, evaluating, and selecting eSIM options for international travel. Our platform offers structured content, guides, comparison matrices, and educational articles designed to empower users with knowledge regarding eSIM technology, activation processes, data plans, coverage areas, and compatibility requirements. We aim to clarify complex technical specifications and market offerings, enabling users to make informed decisions tailored to their specific travel needs and destinations. Our service is strictly informational; we do not sell eSIMs directly, nor do we act as an agent or reseller for any telecommunication provider. Our role is to collate and present data, insights, and analysis to facilitate user research.

2. Disclaimer of Warranties

The information provided on JourneyLink eSIM Guide is for general informational purposes only. While we strive to maintain the accuracy and currency of the content, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We do not warrant that the website will be available at all times or that the content will be error-free. The market for eSIM services is dynamic, with pricing, plans, and coverage subject to frequent changes by service providers. Users are strongly encouraged to verify all critical information directly with the respective eSIM providers before making any purchase or commitment. Our content should be considered a starting point for your research, not a definitive authority for real-time commercial transactions.

3. Limitation of Liability

In no event will JourneyLink eSIM Guide, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. This includes, but is not limited to, issues arising from eSIM activation failures, unexpected roaming charges, data connectivity problems, or financial losses incurred based on information found on our site. Your decisions and actions based on our information are solely your responsibility.

4. User Responsibility

As a user of JourneyLink eSIM Guide, you acknowledge and agree that it is your sole responsibility to independently verify any information presented on this website before relying on it for any purpose. This includes, but is not limited to, checking the most current pricing, data allowances, coverage maps, compatibility requirements for your device, and activation instructions directly with the specific eSIM provider. We recommend utilizing the "Check the Selection Matrix" link available on our Services page to cross-reference information and identify key comparison points, but even this matrix serves as a guide, not a final confirmation of real-time market data. The decision to purchase or use any eSIM product or service is entirely at your discretion and risk. You are encouraged to conduct thorough due diligence and seek professional advice if necessary.

5. Intellectual Property

All content published on JourneyLink eSIM Guide, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of JourneyLink eSIM Guide or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of JourneyLink eSIM Guide and protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission from us. Unauthorized use of this material may give rise to a claim for damages and/or be a criminal offense.

6. Modifications to Terms

JourneyLink eSIM Guide reserves the right, at its sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction where JourneyLink eSIM Guide operates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our service, and supersede and replace any prior agreements we might have had between us regarding the service.

8. Prohibition of Unlawful Use

You agree not to use the JourneyLink eSIM Guide website and its services for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site or interfere with any other party's use and enjoyment of the site. You shall not attempt to gain unauthorized access to any part of the site, other accounts, computer systems, or networks connected to the site, through hacking, password mining, or any other means. This includes, but is not limited to, posting or transmitting any material that is defamatory, obscene, or infringing on intellectual property rights, or using the site to engage in any fraudulent activity. Any such use is strictly prohibited and may result in termination of access and legal action.

9. Contact Information

If you have any questions about these Terms of Service, please contact us:

• By email: [email protected]
• By phone: +65 6534 2091
• By mail: 80 Robinson Road, #10-01, Singapore 068898

Frequently Asked Questions (FAQ) about our Terms of Service